Managed Services
Comprehensive support for the uninterrupted functioning of your business operations, infrastructure and applications through our Oracle Managed Services model.
Our Value Proposition:
- In addition to troubleshooting issues and answering how to questions, we focus on proactively analyzing and fixing the root cause to fix recurring issues.
- Provide support on minor enhancements within the scope of MS and can work on providing solutions/estimates for any major enhancements.
- Support software release management and apply any OS/Security patches
- Help in building a knowledge management repository
Application Maintenance Service
L1/L2/L3 Support, Remote, Onsite / Offshore Models
Our Key Takeaways:
- Facilitates informed decision-making
- Reduced IT costs
- Offers high quality maintenance/patching
- Offers support on a 24/7/365 basis
- Conducts infrastructure health check
- Offers regular performance monitoring of end-to-end services
- Provides managed security
- Offers infrastructure optimization and tuning
- Offers an extensive resource pool
- Enables up and down scalability
Oracle E-business Suite
With Oracle extending the support for on-prem EBS until 2034, we understand EBS is still a very viable option to continue until your company and the cloud applications are truly ready for a change. Therefore, we have put conscious effort to continue to maintain our core capabilities in this space. Following are some of the major areas where we can help you address business challenges and be responsive to the changing market conditions:
- Sales & Order Management
- Supply Chain Planning & Logistics
- Procurement
- Manufacturing
- Financials
- Customer Service
- Human Capital Management
Our key end-to-end service offerings in this space include:
UPGRADES - We ensure that our customers have the latest version of applications. Sailotech has devised its own upgrade methodologies which facilitates in smooth launching of Oracle EBS upgrades. Our multi-phased approach helps in reducing risks and facilitates detailed planning for cutovers with minimal business interruptions. We also enable the customers to re-evaluate the already existing Oracle applications, technical landscape, and business processes to bring in added value from these solutions. Key highlights:
- Pre-designed options for upgrade including services, resources, and tools
- Support offered post upgrade
- Cost-effective solutions
- Upgrades offered to latest technologies
- Extended functionality
- Fast and reliable
IMPLEMENTATIONS & ROLLOUTS - We replicate our customer’s vision and ambition to become and remain a world leader in their respective businesses by designing our implementation services accordingly. Some of our services include customization, set-up and installation, data conversion as well as synchronization with products of third parties, roll-outs, project management, implementation, and many more. We follow a collaborative approach with our clients and ensure that roll-outs are carried out with greater efficiency, and lesser ownership and operational cost.
APPLICATION VALUE MANAGEMENT - We focus on simplifying the application management processes, thereby increasing the operational efficiency and business performance through our EBS application and value management services. We offer services like performance tuning, monitoring, troubleshooting, bug fixing, reporting, data analysis, operations support, etc.
Oracle Data Migration
A multi-faceted approach in Oracle data migration from any source system. Deep expertise in:
- Data Extraction
- Data Mapping
- Data Cleansing
- Data Migration
- Testing & Validation
- Data Reconciliation
Database Administration
Services
Our DBAs are well-equipped with advanced analytical and logical skills which enable them to serve our customers in a better manner. They essentially contribute towards the growth and development of the IT landscape of our clientele. Regardless of the Oracle version you are working upon, we ensure that your database is safe and secure by way of our DBA support services. We have deep expertise in Oracle database support as well as remote DBA support which enable us to meet the unique needs of our clients. Our offerings are a combination of reliability, security, flexibility, and high-performance.
Here are some of the highlights of our DBA services:
- Regular patching
- Cloning
- Dot Upgrades
- Maintenance Activities
- Managing Downtime
- Applying Data fixes
- Providing on-demand support to business, AMS, and implementation team.
Cloud Migration Advisory
We understand that the success of any cloud migration programs depends on several factors and not just technology. Our leadership team has deep experience in devicing a successful cloud migration strategy. Some of the key areas where we can help our clients include:
- Define Business Transformation Strategy
- Define Technology Landscape
- Application & Vendor Selection
- Define Training Approach
- Set up PMO Org
- Define Change Management Approach
- Realistic Project Plans & Tracking Mechanism
- Support User Adoption
Oracle Data Migration
A multi-faceted approach in Oracle data migration from any source system. Deep expertise in:
- Data Extraction
- Data Mapping
- Data Cleansing
- Data Migration
- Testing & Validation
- Data Reconciliation
Oracle Upgrades
New technologies are compelling businesses to migrate to new platforms to ensure their operational efficiency and effectiveness. Talk to us about our latest upgrade methodologies and tools, we make sure that the entire process is made
easy and smooth with hardly any disruptions, and without causing any disturbance to the current workflow.
Highlights:
- Pre-designed options for upgrade including services, resources, and tools
- Support offered post upgrade
- Cost-effective solutions
- Upgrades offered to latest technologies
- Extended functionality
- Fast and reliable.
Oracle Database Administration Services
Our DBAs are well-equipped with advanced analytical and logical skills which enable them to serve our customers in a better manner. They essentially contribute towards the growth and development of the IT landscape of our clientele.
Regardless of the Oracle version you are working upon, we ensure that your database is safe and secure by way of our DBA support services. We have deep expertise in Oracle database support as well as remote DBA support which enable
us to meet the unique needs of our clients. Our offerings are a combination of reliability, security, flexibility, and high-performance.
Here are some of the highlights of our DBA services:
- Regular patching
- Cloning
- Dot Upgrades
- Maintenance Activities
- Managing Downtime
- Applying Data fixes
- Providing on-demand support to business, AMS, and implementation team.
